Redeemby QuestBook a demo

TWO LIVE DEMOS · ONE DECISION

Which approval feels easier at a real till?

Test both versions with the same kind of customer and staff member. Watch the phone handoff, time the approval, then ask which one they would tolerate during a busy shift.

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FLOW A

Current

PIN on the customer phone

One device moves between the customer and staff member.

  1. 01Customer picks a box.
  2. 02Customer hands their phone to staff.
  3. 03Staff enter a PIN and order amount on that phone.
  4. 04The reward opens immediately.
Run Flow A

FLOW B

Proposed

Shared staff device

The customer keeps their phone while staff confirm on the till device.

  1. 01Customer keeps their phone and shows a short code.
  2. 02Staff enter the code on the shared till device.
  3. 03Staff add the amount and their personal PIN.
  4. 04Both screens confirm who approved the purchase.
Customer sideStaff side

ASK AFTER EACH TEST

Judge the shift, not the screen.

Speed

Did this interrupt checkout?

Comfort

Did either person dislike the phone handoff?

Clarity

Did they know whose action was required?

Reality

Would the venue keep a shared device at the till?

Finish one reward before starting another

Redeem's anti-farming limits intentionally prevent the same phone number from stacking pending demo rewards.