FOR LAGOS RESTAURANTS, LOUNGES, SPAS AND SALONS
Redeem is the post purchase loyalty engine for experience venues. Your customer pays, scans, and comes back. For the first time, you see who returned, how often, and how much they spent.
No setup fees. Pilot venues in Lagos onboarded in one day.
Three things are true about almost every venue in Lagos. None of them are your fault. All of them are costing you returns.
01
You served them, fed them, hosted them. You have no idea who they are or whether they will ever return.
02
Pre purchase coupons train people to wait for a deal. They don't build regulars.
03
Was it the food, the service, the playlist, or that one attendant that made customers come back? You can't tell.
The old model rewards people before they buy, hoping they show up. Redeem flips it. The customer pays full price today. Then they scan, your attendant confirms the purchase, and we send them a reason to come back next week. You protect today's sale and create tomorrow's.
OLD MODEL
REDEEM
Average customer journey: under 90 seconds. Zero hardware needed beyond your existing QR card.
01
Just like normal. Card, cash, transfer. Your existing flow stays exactly as it is.
02
Customer enters name and phone, picks a mystery box. Every box has a reward.
03
No PIN, no reward. The staff confirmation is what makes the purchase verified and the data trustworthy.
04
They get a WhatsApp voucher valid for 7 days. Redeemable only in person, on their next visit.
Three things you've never had access to before. They come standard with every pilot.
01
Build a customer list from people who actually paid you, not Instagram followers. Name, phone, visit date, order amount. Yours.
02
The reward is only spent if the customer comes back and redeems it on their next visit. No return, no cost.
03
Every validation is signed with a staff PIN. You can finally tell which attendant is bringing customers back.
The dashboard just proves it's working. Scans, vouchers issued, returns, return revenue, staff scorecards, and a weekly email. All in one place.
The Vault Lounge
Lekki · Week of 4 May
SCANS
312
+18% vs last week
VOUCHERS ISSUED
287
92% activation rate
RETURNS
91
31.7% comeback rate
RETURN REVENUE
₦1.24M
+31% vs last week
DAILY RETURNS THIS WEEK
Peak: Friday, 22 returns
WEEKLY OWNER EMAIL
312 customers captured. 91 came back. ₦1.24M in return revenue. Tunde validated the most.
2 flagged events to review.
Open report →
Any venue where customers walk in, pay, and could plausibly come back. Pick a reward shape that fits your margin.
PILOT · MAY 2026
Redeem is in pilot. We work with a small group of restaurant, lounge and spa owners to prove the comeback loop with real numbers. No setup fees. One owner check in per week. Founders run it with you.
FAQ
Built from the first ten pilot calls. If we missed something, ask us on the demo.
Email the founders →You owe nothing. The reward only has a cost when the customer returns and redeems it. Even then, it's a small discount on a sale you wouldn't have made otherwise.
Book a 15 minute demo. We'll show you the customer flow, the staff flow, and the owner dashboard, and tell you whether your venue is a fit for the Lagos pilot.